FOR SUBSCRIPTION-BASED E-COMMERCE BRANDS ONLY
Stop churn. Build loyalty. Scale Simply.
You don’t need more traffic. You need to keep more customers. We help subscription eCom brands cut churn and grow LTV with E-mail & SMS.
Reduce Churn in 90 Days.
Increase LTV with Zero Discounts.
Make Email Your #1 Revenue Channel
Every month, you’re losing money because:
Your emails go to spam
People buy once and disappear
Your list is full of cold, dead leads
You focus on traffic instead of retention
You measure one-time orders instead of LTV.
Most brands don’t fix this. They just pay for more ads and hope it converts.
We fix what actually matters: retention.
WE’VE WORKED WITH
Proctor & Gamble
•
Wholier
•
ROYO
•
Hopewell Farms
•
DUDE Wipes
•
City Grounds
•
CLIQ
•
Barefoot Dreams
•
Gear Supply Co.
•
Veritas
•
Pacha Soaps
•
Proctor & Gamble • Wholier • ROYO • Hopewell Farms • DUDE Wipes • City Grounds • CLIQ • Barefoot Dreams • Gear Supply Co. • Veritas • Pacha Soaps •
We're not an “email agency.” We’re your Retention Partner.
Here’s exactly what we bring to you:
-
We help you grow a high-quality email list of buyers — not freebie seekers — so every new lead is more likely to convert.
-
We send weekly plain-text emails that actually make sales — turning quiet subscribers into customers who buy again and again.
-
Your email automations will quietly pull in revenue 24/7 — even if you take the week off.
-
No more guessing what to send or when — we’ll plan your promos so email, SMS, and sales all sync up perfectly.
-
You don’t have to touch Klaviyo again — we’ll handle the strategy, builds, and sends so it just prints money.
-
We dig into your data and show you exactly why customers leave — then fix it before it costs you.
-
Whenever you hit a wall, we’re a Slack message away — so you can move faster and make smarter marketing decisions.
-
We clean your list every month so you're not paying for ghosts — and your open rates actually improve.
-
Item We’ll text your best customers at just the right time — so they buy without needing a discount.
-
We add physical touchpoints that stand out and stick — especially with high-value customers.
-
You get direct access to our team (not bots) so you’re never stuck waiting when something’s urgent.
-
Every week, you’ll get a video from us to see exactly where your revenue is coming from — and what we’re doing to grow it.
-
We build automations that bring back customers before they disappear — so you don’t keep starting from scratch.
-
Your emails land in the inbox (not spam), which means more people open, click, and buy.
The REP Process
-
Retain
Days 1–7: Fix the Leaks
✔️ Full Retention Audit (LTV, churn, email flows, deliverability)
✔️ Deep Dive on Product, Subscriber Behavior, & Past Campaigns
✔️ Inbox Optimization (so your messages actually get read)
✔️ 60-Day Retention Gameplan tailored for your brand -
Expand
Days 7–30: Build the Machine
✔️Write, Build, and Launch 8+ Flows (Churn Recovery, Rebill Retention, Winback, etc.)
✔️ Behavior-Based Segments (Churn risk, loyal buyers, discount hunters, etc.)
✔️ Launch Story-Driven Campaigns That Build Brand Stickiness
✔️ Personalization Strategy (Dynamic content based on behavior, plan, or time on list) -
Profit
Profit
Days 30+: Scale the Wins
✔️ Weekly Flow + Campaign Optimization
✔️ Ongoing A/B Testing to Improve LTV at Every Stage
✔️ Re-Engagement + Expansion Campaigns for Dormant Subs
✔️ New Angles & Offers to Keep Retention High Without Discounting
We’ve Added $32M+ To Our Clients Pockets.
-
ROYO Bread
Highlights:
→ Monthly revenue soared from $131,273 to $329,897 - a 151% increase
→ Campaign frequency more than doubled (from 4 to 9-16 monthly sends)
→ Revenue peaked at $482,263 in January 2025
-
Hopewell Farms
Highlights:
→ Revenue Per Recipient → $1.16 to $4.46 in 4 months
→ Deliverability score went from 46 to 77 in 4 months
→ Click through rate increased from 1.16% to 4.32% per campaign
-
Wholier
Highlights:
→ Click rates increased from 2.31% to 7.47%
→ Flow Revenue: 54% increase from ($18,879 to $29,196) in one month
→ Spam Complaints: 62.5% decrease (0.32% to 0.12%) while emailing 3x as much
-
Meepo
Highlights:
→ Welcome Flow → $44,567 increased to $157,879 in 32 days
→ Open Rates → 29% average open rate increased to 56% in 72 days
→ Total revenue attributable to email increased from 19% to 28% in 3 months
Take a look at our dead-simple & highly profitable emails.
We’ve tested 85,000+ emails — simple text beats sexy design in profit every single time.
Done-For-You Retention Marketing
-
Email + SMS
From installing automations that bring in cash while you sleep to running weekly revenue-generating campaigns, we guide your eCom store to breakthrough revenue.
-
Direct Mail
Yup. Snail mail. With oversaturated inboxes and PPC prices sky-high, post cards are quietly becoming the secret weapon for DTC brands. They cost less than a click and generate serious ROI.
-
1-On-1 Consulting
If you have your own team or want to keep your email marketing in-house, we work with you to create winning strategy.
Meet your Team.
We are Founder-Led. No junior employees. No random freelancers.
-
Co-FounderAlin has Vice President of Operations experience at Missio Marketing, the fastest growing Christian marketing agency as awarded by the Inc. 5000. He is also the #1 Best Selling Author of his debut book, Meaningful Marketing.
Over the last decade, He has worked with companies such as Proctor & Gamble, Meepo Boards, Rogue Guitar Shop, Gear Supply Co, Hopewell Farms, Shift HQ, TMG Guitar Co., Trail Life, FamilyLife, 12Stone Church and many others.
He has built a personal brand where he teaches Email Marketing & Copywriting to over 10,000 students across his email list, Twitter & YouTube.
-
Co-FounderBen has spent the last 6 years in Senior Director roles for some of the most reputable Email Marketing agencies such as BMO Media, MuteSix & GoGoTech.
He has helped dozens of DTC e-commerce brands such as CLIQ & City Grounds generate millions of dollars with email automations and campaigns
He is also a Klaviyo + Shopify Certified Partner and has won multiple copywriting awards in amongst prestigious communities such as Copy Chief.
Your Words, Not Ours.
Start Scaling.
-
Get Your Free Retention Audit
We’ll dig into your current email & SMS performance and show you exactly where you're leaking revenue.
-
Approve Your Custom Growth Plan
You'll get a clear, actionable proposal — no fluff, just what it'll take to unlock serious retention and LTV wins.
-
Sit Back & Watch Revenue Roll In
We handle everything. You get the credit. Expect better metrics, happier customers, and real cash in the door.
How Subscription-Based Brands Cut Churn & Drive 30%+ of Their Revenue Using Email & SMS
Free 7-Day Email Course Reveals...
(Even if you’re not technical, haven’t built flows, and your list is collecting dust)
How We Beat Big Agencies Time & Time Again.
Relationships > Revenue
Chasing quick wins burns trust — but building a real relationship with your list creates revenue on repeat. We prioritize connection over conversion because people buy more (and more often) from brands they genuinely like.
Flows > Funnels
Funnels are rigid and often confuse customers. Flows are dead-simple. We build behavior-based automations that meet your customers where they are — not where some funnel diagram says they should be.
Simple > Sexy
We don’t chase clever hacks or trendy templates. Clean, clear, and consistent messaging outperforms flashy gimmicks every single time.
Data > Gut
Most marketers use “intuition.” We test. Every decision we make is backed by open rates, click-throughs, revenue per recipient — not someone’s “hunch” on what might work.
Copy > Design
Designed emails feel like marketing & spam — Instead, we write emails your customers want to read — plain text, punchy copy, and a voice that sells without screaming.
Retention > Acquisition
Most brands obsess over finding new customers — we focus on making your existing ones buy again (and again). Because it’s way cheaper to keep a customer than to chase a new one, and the ROI proves it every time.
FAQs
-
We’re a boutique micro-agency. That means no junior staff, no handoffs, and no fluff. You work directly with us — Alin (strategy & copy) and Ben (technical & analytics). We combine executive-level strategy with award-winning copy and proven systems that actually move revenue.
-
While every brand is different, our clients typically see:
25–35% increase in email-attributed revenue
15–20% better open rates
30%+ higher conversion rates from automations
Stronger retention and LTV metrics within 90 days
-
We handle everything related to email & SMS:
3+ weekly campaigns
Automated flows (Welcome, Abandon Cart, Post-Purchase, etc.)
Copywriting, design, segmentation, testing
Deliverability improvements
Weekly updates, monthly reports, and Slack access
-
Yes. We write, design, schedule, and integrate SMS campaigns directly with your email strategy to maximize engagement and revenue.
-
Once you sign, we can typically kick things off within 5 business days. Onboarding is fast, clear, and thorough — you’ll never be left guessing.
-
We offer two partnership tiers:
Month-to-month
6-month partnership:
Both include everything we do, and you can cancel with 30 days’ notice.
Our packages range between $10,000 - $6,000 per month.
-
Yes — to protect both sides. But you choose your terms: month-to-month or a discounted 6-month partnership. No long-term lock-in unless you want it.
-
We work best with:
Ecommerce brands doing $2M+ in annual revenue
Lists with 25,000+ subscribers
Strong product/market fit
Brands serious about scaling retention, not just blasting promotions
-
With us, you get two seasoned pros for the price of one junior employee — no benefits, no PTO, no training, no risk of turnover, and no overhead. Plus, we bring systems and strategies tested across dozens of brands.
-
We don’t care about vanity metrics. We obsess over:
Revenue growth
Flow performance
List health & engagement
Open/click/conversion rates
ROI on your entire email & SMS program
-
You’ll get:
Weekly updates via Loom
Bi-weekly strategy calls
Monthly performance reports
Real-time Slack access
Optional quarterly business reviews
-
Every single word. No AI, no outsourcing. Just human-written copy from people who’ve done this at scale.